Microsoft Support Scam
There's a new phone scam taking place, and it's right here in North Carolina. Here's how it works.
You're having some trouble with your computer when you receive a call from someone claiming to be Microsoft support. "Great," you thin. "They'll have this fixed in no time."
You didn't call them, but the person on the other line knows you're having trouble. Maybe they tell you there's a problem with your anti-virus program. They tell you to enter a code and install some software, and suddenly you've lost complete control of the computer. That's when the person on the other end of the line tells you you can have control of your computer back for $50.
It's a scam that's gaining traction, and once you've given up control of your computer, the only thing you can really do is wipe out the hard drive.
The main thing to know is that Microsoft will not call you without being called first. If you receive a support call from Microsoft (or other companies, as, surely, the scam wil change and adapt), hang up.