You've probably heard of magicJack. It's a small box that plugs into your computer or router to let you make unlimited phone calls over the internet. The popular phone service has recently become the face of a phishing scam.
Fake websites and false phone calls have asked magicJack customers to give up their account information under the guise of support or renewing their service. MagicJack sent an email to their customers to warn them of the phishing scam. It contains a list of legitimate websites and phone numbers that customers can trust along with an email address for reporting suspicious activity. Here's the content of that email:
Dear magicJack Customers,
Please beware of fictitious magicJack support websites and/or individuals phishing for your account credentials. THE ONLY WAY TO ACTIVATE OR RENEW MAGICJACK SERVICES IS THROUGH THE TRUSTED WEBSITES OR PHONE NUMBERS LISTED BELOW.
magicJack does not charge for customer care and magicJack agents do not ask for passwords. To report suspicious activity by third parties please email us at Misrepresentation@magicJack.com.
Please do not enter information in websites other than the officialmagicjack.com or my.magicJack.com domains. Other websites sites may be misrepresenting themselves as magicJack and phishing for your account credentials.
Should you believe your account has been compromised, please chat with one of our agents at magicJack.com or call us at one of the telephone numbers listed below. Numbers other than those listed should not be trusted.
Within the US or Canada
Infomercial Website and Numbers
You may purchase, but not activate or renew service using the following numbers.
We appreciate your business,