Managed Services for Home
Membership
| Type | Basic | Platinum | TotalCare |
| Features | |||
| Free In-Store Diagnoses and Estimates |  |
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| 24/7 Proactive Monitoring and Alerting | |
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| Found your lost computer via tracking system | |
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| Anti-Virus/Spyware Service | |
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| Unlimited Remote Support | |
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| Unlimited In-Store Service, Parts and Labor Included | |
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| Software Problem Support | |
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| 1 Hour Free On-site Service per Month | |
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| Data Safe Service | O | O | |
| Limited Hardware Warranty | O | O | |
| Parental Control | O | O | |
| Exclusive Benefits | |||
| Discount for Regular Service | 10% off | 20% off | 20% off |
| Discount for Purchases | 5% off | 5% off | 5% off |
| Exclusive Gift Cards | |
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| Price | |||
| Monthly payment (pay cash) | $19.99 | $39.99 | $59.99 |
| Monthly payment (auto credit) | $14.99 | $34.99 | $54.99 |
- Service Included
O - Service is optional
Membership fee Auto Debit Discount: $5 off /month. If you select the automatic debit feature with a credit card or debit card, you will receive a $5 discount per month.
Prepay discount for reoccurring payments: 90 days: 5%; 180 days: 10%; 360 days: 20%.
Multiple computers discount: 20% off for extra computers in the same household (behind the same router).
Extra Service
| Service | Monthly Payment |
| Data Safe Onsite Data Backup Offsite Data Backup |
$19.99 |
| Limited Hardware Warranty | $5.99 for Desktop; $9.99 for Laptop $1.49 for CRT monitor; $4.99 for LCD monitor |
| Parental Control Block Access to Inappropriate Websites and Games Instant Messages and Social Network Monitor Internet Control Enhanced PC Usage Analysis and Reports Instant Alerts on Your Cell Phone or via Email |
$9.99 |
No Hassle Management
Our technicians will take care of all the technical jobs for you, such as software installation, safety profiles creation and modification, account configuration, license management, reports scheduling and activities analysis. Help desk and remote account management will also be provided up requested to assure the product is intact and working proficiently as expected.
