PCC designed Flat Rate Small Business Plan specifically for:

• Small offices seeking more than just reactive hourly IT support, but not ready for dedicated and fully managed IT service
• Small organizations with limited budgets not meeting the requirements for PCC’s Managed IT Service, but want access to PCC’s high levels of customer service and experienced team of technicians
• Larger customers that want the added resources of PCC’s IT professionals and state of the art remote monitoring & management tools to supplement their internal IT department

Plan Highlights

PC Maintenance
Automated Scheduled Anti Virus Updates
Automated Scheduled Spyware Prevention and Deletion
Automated Temp File Deletion
Automated Patch Assessments & Updates
Comprehensive Tracking of all Software and Hardware on each Desktop/Laptop
Detailed & Comprehensive Reports for Inventory & Preventative Maintenance Activities
Server Maintenance
Automated Daily Maintenance
Database Size Monitoring
Message Queue Monitoring
Event Log Monitoring
Service Monitoring
Security Patch Management
Service Pack Management
Core Health Monitoring
On Demand IT Service
Live Help Desk Support	Hourly
Network Support and Administration	Hourly
Strategic Planning and Guidance	Hourly
Hosted Solutions (email, backup, spam filtering)	Hourly
Onsite Support and Projects	Hourly
Custom Development	Hourly
Disaster Recovery Planning	Hourly