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Charter's Terrible Security Advice

Posted: January 25, 2017 to Cybersecurity.

Tags: Data Breach, Malware, Cloud Security

"Change your WiFi password and show guests where your loyalty lies! #ThatsMyTeam."  That was a message from Charter Spectrum's Twitter account, @GetSpectrum.  Do you see any problem there? Charter is one of the largest TV and internet providers in the country.  Having a message about something topical, like the upcoming Super Bowl, is fine.  Reminding people to change their passwords is a great idea.  Telling people to change their passwords to something as simple as their favored team, not so wise. Think about it.  Charter has about 25 million customers.  If 25 million Charter customers changed their WiFi passwords to something having to do with two teams, hackers would have a field day. Instead of taking the advice to set your WiFi password to a sports team, let this just serve as a reminder to set your password to something strong, with a mix of capital and lowercase letters, numbers and maybe a few other special characters. Charter has since removed the tweet.
Craig Petronella
Craig Petronella
CEO & Founder, Petronella Technology Group | CMMC Registered Practitioner

Craig Petronella is a cybersecurity expert with over 24 years of experience protecting businesses from cyber threats. As founder of Petronella Technology Group, he has helped over 2,500 organizations strengthen their security posture, achieve compliance, and respond to incidents.

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